Frequently Asked Questions
Everything you need to know about your favorite ethnic wear destination.
What is the standard delivery timeline for my order?
We typically process orders within 24-48 hours. Domestic shipping usually takes 5-7 business days, while international deliveries may take 10-15 business days depending on the location.
How do I ensure I pick the right size for my Patiyala suit?
Each product page features a detailed size chart. We recommend measuring your bust, waist, and hip size in inches and comparing it to our guide. If you are between sizes, we suggest going one size up for a comfortable fit.
What is your return and exchange policy?
We offer a 7-day return and exchange policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached. Please note that customized or stitched outfits are not eligible for returns.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. For international orders, we only accept prepaid payments via credit/debit cards or PayPal.
Are the colors of the products exactly as shown in the pictures?
We strive to display our products as accurately as possible. However, due to screen brightness, digital photography, and fabric dyes, there might be a minor 5-10% variation in the actual color.
Can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our courier partner's website to monitor your package in real-time.